At BOS Medicare Surgical, we are committed to delivering your medical equipment and healthcare products safely, quickly, and efficiently across India.

1. Order Processing

  • All orders are processed within 1-2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-demand periods, processing may take slightly longer.

2. Shipping Coverage

We deliver to most locations across India through our trusted logistics partners.

3. Estimated Delivery Time

  • Metro Cities: 2-5 Business Days
  • Other Cities & Towns: 3-7 Business Days
  • Remote Areas: 5-10 Business Days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated during checkout based on the delivery location, package weight, and order value.
  • Promotional free shipping offers, if applicable, will be displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and courier details to monitor your shipment by our website tracking id.

6. Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or any customer-related issue, the shipment may be returned to us. If you want again the same product you have to must pay shipping cost.

7. Packaging

All medical equipment is securely packed using industry-standard packaging materials to ensure safe transportation and product protection.

8. Damaged or Missing Products

If your package arrives damaged, tampered with, or incomplete, please contact our customer support within 24 hours of delivery with photographs & unboxing video of the package and product.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. BOS Medicare Surgical will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

10. Contact Us

For any shipping-related queries, please contact:


Email: bosmedicare8@gmail.com
Phone: +91-9873638572
Website: www.bosmedicare.co.in